The New Hampshire Council for Responsible Gaming (NHCRG) proudly presents its annual conference, the cornerstone program dedicated to advancing responsible gaming across the state. This gathering unites operators, regulators, researchers, and advocates to educate on best practices, inform through data-driven insights, and advocate for policies that protect players while supporting a sustainable industry. Through expert-led sessions and open dialogue, we strengthen collaboration, elevate standards, and reinforce New Hampshire’s commitment to gaming done right.
Date
September 16, 2026
Time
7:30 am – 6:00 pm
Location
Southern New Hampshire University, Manchester, NH
Agenda
7:30 am – 4:00 pm
Registration
7:30 am – 9:00 am
Breakfast
7:30 am – 9:00 am
Welcome/Opening Remarks
Plenary
9:10 am – 9:30 am
Keynote
Keynote
Keith Whyte, President, Safer Gaming Strategies LLC
9:30 am – 10:20 am
Problem Gaming vs. Responsible Gaming: Defining the Divide
Breakout
This session unpacks the critical distinctions and overlaps between “problem gaming” and “responsible gaming,” two foundational concepts shaping industry standards and public policy. The discussion will highlight global variations in terminology and application, emphasizing the industry’s role in shifting focus from reactive treatment to proactive prevention. Ideal for regulators, operators, and researchers seeking clarity on aligning responsibility with risk reduction.
10:20 am – 10:45 am
Best and Worst in Responsible Gaming: A National Scorecard
Breakout
This presentation ranks top-performing and cautionary responsible gaming programs across U.S. jurisdictions. Using real-world data, operator reports, and player feedback, experts spotlight gold-standard practices, alongside programs that have not been as successful. Audience questions will be addressed.
10:45am – 11:00 am
Break
11:00 am – 11:50 am
Responsible Gaming in the Granite State: New Hampshire’s Approach
Panel
This focused panel examines New Hampshire’s evolving responsible gaming landscape amid its expanding gaming market. Experts dissect state-specific initiatives: voluntary self-exclusion enhancements, Play Management System integration, and public awareness campaigns tied to sports betting and historical horse racing. Attendees gain insights into scalable RG strategies for small-market jurisdictions. Ideal for regional stakeholders tracking localized impact.
11:50 am – 12:45 pm
Sports Betting & Predictive Markets
breakout
An engaging discussion exploring the evolving landscape of sports betting and prediction markets, highlighting regulatory considerations, consumer protections, and responsible gaming implications in New Hampshire and beyond.